Our Terms and Conditions

Welcome to Takanoh Marketplace Zambia. Before you start using our platform, please read and understand the following Terms and Conditions. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our platform.


1.1 Acceptance of Terms: These Terms and Conditions govern your use of our online marketplace and apply to all users, buyers, sellers, affiliates and visitors

1.2 Modification: We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our platform after the modifications constitutes your acceptance of the updated terms.

1.3 Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use our platform. By using our services, you represent and warrant that you meet the eligibility requirements.

User Accounts

2.1 Registration: In order to access certain features and services on our platform, you may be required to create a user account. You must provide accurate and complete information during the registration process and keep your account information up to date.

2.2 Account Security: You are responsible for maintaining the confidentiality of your account login credentials. You agree to notify us immediately of any unauthorized access to or use of your account.

2.3 Account Termination: We reserve the right to suspend, terminate, or disable your account at any time, without prior notice, if we believe you have violated these Terms and Conditions or if it is necessary for security or legal reasons.

Buying and Selling

3.1 Product Listings: Sellers are responsible for providing accurate and detailed descriptions of the products or services they list on our platform. Buyers should review the product listings, including pricing, shipping, and return policies, before making a purchase.

3.2 Transactions: When a buyer purchases a product or service, a legally binding agreement is formed between the buyer and the seller. Both parties are responsible for fulfilling their obligations as outlined in the agreement.

3.3 International Shipping: Our platform supports international shipping, but please note that additional fees, customs duties, taxes, and import regulations may apply. Buyers are responsible for complying with applicable laws and regulations of their respective countries.

3.4 Disputes: In the event of a dispute between a buyer and a seller, we encourage both parties to communicate and attempt to resolve the issue amicably. If a resolution cannot

be reached, we may, at our discretion, provide dispute resolution mechanisms.

Intellectual Property

4.1 Ownership: All intellectual property rights, including trademarks, copyrights, and patents, associated with our platform and its content, belong to us or our licensors.

4.2 License: By using our platform, you are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes. You may not reproduce, modify, distribute, or create derivative works without our prior written consent.

Limitation of Liability

5.1 Disclaimer: Our platform is provided on an "as is" and "as available" basis, without any warranties, expressed or implied. We do not guarantee the accuracy, reliability, or availability of the platform, and you use it at your own risk.

5.2 Indemnification: You agree to indemnify and hold us harmless from any claims, damages, losses, or liabilities arising out of your use of our platform, violation of these Terms and Conditions, or infringement of any third-party rights.

5.3 Limitation of Liability: In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, arising from your use of our platform.

Affiliate Program Terms and Conditions

6.1 Acceptance of Terms

By participating in our affiliate program, you agree to abide by these terms and conditions.

6.2 Definitions

 "Affiliate" refers to the individual or entity participating in the affiliate program.

 "Company" refers to [Your Company Name], the entity offering the affiliate program.

 "Customer" refers to individuals who make purchases through the affiliate's unique referral link.

6.3 Enrollment in the Affiliate Program

To become an affiliate, you must complete the affiliate application on our website.

We reserve the right to accept or reject any application at our discretion.

6.4 Affiliate Responsibilities

 Affiliates must accurately represent our products and services and may not engage in deceptive or misleading marketing practices.

6.5 Commissions

Affiliates will earn a commission on qualifying purchases made through their referral links.

 Commission rates and payment terms will be outlined in the affiliate dashboard.

6.6 Payment

Payments will be made on a [weekly] basis, subject to meeting the minimum payout threshold.

Payments will be made via [MTN mobile money].

6.7 Termination

 Either party may terminate the affiliate relationship at any time

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Zambia. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Zambia.

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