Privacy Policy

Thank you for visiting Takanoh Marketplace. This Privacy Policy outlines how we collect, use,

disclose, and safeguard your personal information when you use our services or interact with our platform. By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you provide to us directly or through third-party services, including but not limited to:

Contact Information: Name, email address, phone number, shipping address, billing address.

Account Information: Username, password, vendor information, profile picture.

Transaction Information: Details about purchases, orders, payments, and shipping.

Communication Information: Correspondence, emails, chats, customer support interactions.

Usage Information: Browsing activity, IP address, device information, browser type, referral source.

How We Use Your Information

We may use your personal information for various purposes, including but not limited to:

Providing Services: Processing orders, facilitating transactions, managing vendor accounts.

Customer Support: Responding to inquiries, resolving issues, providing assistance.

Personalization: Tailoring content, product recommendations, and advertising to your preferences.

Marketing: Sending promotional materials, newsletters, and updates about our services.

Analytics: Understanding user behavior, improving our services, and conducting research.

Sharing Your Information

We may share your personal information with third parties for specific purposes, including:

Vendors: Sharing necessary information with vendors to fulfill orders and provide services.

Service Providers: Engaging third-party services for payment processing, shipping, analytics, etc.

Legal Compliance: Sharing information to comply with legal obligations or respond to legal requests.

Business Transfers: Sharing information in the event of a merger, acquisition, or sale of assets.

Your Choices

You have the right to:

Access, Update, and Delete: Access, correct, update, or delete your personal information.

Marketing Communication: opt out of marketing communications by following the provided instructions.

Cookies and Tracking Technologies: Manage cookies and tracking technologies through browser settings.

Security

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

Children's Privacy

Our services are not intended for individuals under the age of [minimum age]. We do not knowingly collect personal information from children under [minimum age]. If you believe we have collected information from a child, please contact us to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of the policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at +260 972422792

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